I enjoy reading about how organizations began using Lean and Six Sigma (LSS) in their business. Often companies bring in consultants to plan and execute projects, train staff on LSS methodologies, or both. I find it more interesting to read how enterprises can find help from non-obvious sources.

I recently read in the August issue of Quality Magazine about a teaching healthcare system that, with a little help from the Greater Boston Manufacturing Partnership, decided to think outside of the box on their LSS program. Ellis Medicine teamed up with a dynamite manufacturer in Cincinnati to have two of its staff members trained in LSS principles. These “Lean Leaders” then went back to Ellis Medicine looking for obvious projects (aka low-hanging fruit).

Ellis’ first project focused on laboratory blood sample turnaround time (TAT). By reducing TAT, the team saved an estimated $600,000. Based on this success, Ellis established 6 team projects in various areas of the system. While each project had some savings, two in particular stand out. A critical shortage of IV pumps was resolved, resulting in savings of $500,000. Another team identified laboratory tests that could be performed in-house, providing savings of $1 million.

As busy professionals we have a tendency to focus on what is happening within our own field. By exploring alternatives outside our main industry, we often find outside-the-box solutions and a greater appreciation for programs such as LSS.

How are you helping your employees to work smarter by reducing the amount of time they spend on non-productive activities and correcting errors? If your business processes need a “check-up,” please email me at michael@leadingchangeforgood.com! I’d love to help you get back to a healthy, productive workplace.