I grew up in Texas, where football is almost a religion. I spent my youth watching the Dallas Cowboys and Tom Landry. While the Cowboys have had their ups and downs, I still follow the team. Needless to say, I was disappointed when Dallas lost in the playoffs. So I’ll be rooting for the (second) best team in football during the Super Bowl.
While football is not as popular in Indianapolis as it is in Texas, several of my friends are very involved in fantasy football leagues. They enjoy the challenge (as imaginary general managers and coaches) of attempting to put together a team of the best players in football. As the name implies, these coaches can select the best players regardless of their current team.
Continuous improvement (CI) teams have the opportunity create their own variation of a fantasy team by using a Pugh Matrix analysis. While a team will develop many potential improvement scenarios, no scenario will be able to fulfill all the requirements of a given process.
A Pugh Matrix analysis allows a CI team to compare options for each step of a process compared to the original process, deciding if the option is worse than, equal to, or better than the original and choose the best option for each step. The team can then build another variation of the process incorporating these options, creating a new, optimized process.
Just as a fantasy team manager develops his or her best team, the CI team develops their best improvements by pulling options from several possible scenarios. While each situation has its pluses and minuses, a Pugh Matrix analysis allows a CI team to make the best possible improvement solution.
How are you helping your company to work smarter by reducing the amount of time spent on non-productive activities and correcting errors? If your business processes need a “check-up,” please email me at michael@leadingchangeforgood.com! I’d love to help you get back to a healthy, productive workplace.
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