When I was in grade school, I loved math. It was a subject that I really enjoyed and excelled in.
Image my surprise when, on my first seventh grade math test, I received an ‘F.’ I could not believe it. I asked my teacher why she gave me such a low grade. She told me that, while I correctly answered all of the questions, I failed to show my work on how I arrived at my answers. Needless to say, I never made that mistake again!
One of the biggest mistakes a continuous improvement (CI) program team can make is not showing others how well the program is working. CI progress can be demonstrated in many ways, from designing and presenting a poster, to developing a simple spreadsheet dashboard, to creating a visual factory display for use by line workers and management.
By informing others about the status and progress of the CI initiative, the team can gain needed acceptance and encouragement. The CI team needs to determine the best methods for communicating the goals and results of each project. A strong CI program depends on employee engagement. By showing everyone how well the program is working, an organization can demonstrate the usefulness of the program and gain needed support throughout the company.
How are you helping your employees to work smarter by reducing the amount of time they spend on non-productive activities and correcting errors? If your business processes need a “check-up,” please email me at michael@leadingchangeforgood.com! I’d love to help you get back to a healthy, productive workplace.
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